Make selective use of IT (mandatory) - 35 points
You will do this module last when you have completed the others. Within this module you reflect on 6 of the tasks you have done within your ITQ and consider how you could improve them, why you chose the software applications you did to create them in, how well were they received by the person they were intended for and generally consider how you could improve the presentation of these tasks in the future.

Speciality or bespoke software - 30 Points
As you are undertaking an IT user qualification we expect you to use our online e-portfolio software to eliminate the need for any paperwork or manual records!  The online e-portfolio includes an assessment tool to help you choose your modules and plan your training, a training booking facility, a place to log your learning hours, an area where you can download course material, pod casts, sample tasks examples of other candidates work. You are also able to upload your evidence files for our trainers to assess and feed back to you without the need to print or post anything to us or the examination awarding body.

At the end of this unit you will be able to exploit the capabilities of specialist or bespoke software to carry out technically complex tasks.

GETTING STARTED MODULES

Using IT systems - 25 Points
This unit is suitable for you if your work involves you accessing software from networks; and helping to improve the protection of software and data for self and others.

At the end of this unit you will be able to effectively set up and use different types of hardware and protect own and others use of software and data.

Use IT to exchange information - 25 Points
This unit is suitable for you if your work involves making the most of e-mail facilities, such as setting up automatic redirection, using encryption and dealing with junk e-mail.

At the end of this unit you will be able to use the full potential of e-mail software facilities and find relevant information using browser software.

‘TECHNICAL’ MODULES FOR USERS

Operate a computer - 30 Points

This unit is suitable for you if your work involves the installation of upgrades to hardware, operating systems and software safely; and getting the best out of software for complex tasks.

At the end of this unit you will be able to get the most effective performance out of different types of hardware, software and storage media.

IT Trouble shooting for users - 25 Points
This unit is suitable for you if your work involves solving technically complex errors (eg hard disk wiped, broken graphics card or problems with Internet connections); and avoiding compatibility problems.

At the end of this unit you will be able to solve complex or serious technical errors with hardware and software, using a wide range of skills and experience, seeking additional technical information where necessary.

IT Maintenance for users - 25 Points
You are likely to be in a role which involves you planning regular and less common maintenance, and making sure that it is carried out safely, so that the performance of hardware and software is enhanced; and understanding the issues, benefits and drawbacks
of upgrading hardware and software.

At the end of this unit you will be able to carry out appropriate maintenance safely, so that the performance of hardware and software is maintained and enhanced.

IT security for users - 25 Points
This unit is suitable for you if your work involves knowing how to monitor potential risks and take steps to protect own and others data and software (eg from unauthorised remote access, disasters or other unforeseen events.

At the end of this unit you will be able to monitor potential risks and use appropriate methods to enhance the security of systems and other users.

Evaluate the impact of IT - 25 Points
This unit is suitable for you if your work involves the evaluation of how to improve IT use (eg analysing costs and benefits of making changes to the use of IT).

At the end of this unit you will be able to analyse and evaluate a wide range of evidence about IT use and be able to give wellconsidered reasons to support the conclusions drawn.

MICROSOFT SOFTWARE MODULES

Word Processing - 30 Points
This unit is suitable for you if your work involves customising and automating tools and techniques to produce complex documents (eg producing newsletters, journals, complex reports, form letters, form envelopes and form address labels).

At the end of this unit you will be able to use word processing software efficiently to produce complex documents that communicate effectively.

Spreadsheets - 35 Points
This unit is suitable for you if your work involves the production of spreadsheets for analysing and interpreting complex data (eg a cost benefit analysis, budgets and annual accounts).

At the end of this unit you will be able to use spreadsheet software to produce spreadsheets that enable complex data to be analysed, interpreted and communicated effectively.

Databases - 35 Points
This unit is suitable for you if your work involves the modification of relational databases (eg about customers’ buying methods, order frequency and payment patterns).

At the end of this unit you will be able to enter information from a range of sources; retrieve and format information; and modify database structures.

Presentations Software - 30 Points
You are likely to be in a role which involves you in the production of technically complex presentations (eg including video and sound clips).

At the end of this unit you will be able to use presentation software efficiently to produce technically complex and interactive presentations that communicate effectively.

COMMUNCIATION MODULES

Internet and Intranets - 25 Points
This unit is suitable for you if your work involves knowing about how to help others understand laws and guidelines; and choosing suitable connection methods.

At the end of this unit you will be able to select and use appropriate connection methods efficiently and effectively to access, retrieve and exchange relevant information of many different types.

E-mail - 25 Points
You are likely to be in a role which involves you making the most of advanced e-mail facilities (eg for setting up automatic redirection or replies, using encryption and changing browser settings to deal with junk e-mail).

At the end of this unit you will be able to use the full potential of e-mail software facilities for sending and receiving messages over.

JOB SPECIFIC MODULES

Artwork and Imaging Software - 35 Points
This unit is suitable for you if your work involves the creation of technically complex artwork and images (eg cover artwork for a company journal, the content and layout of newsletter or touching up and taking out unwanted elements from a photograph).

At the end of this unit you will be able to use software efficiently to produce artwork and images that are technically complex.

Websites - 35 Points
This unit is suitable for you if your work involves the production of interactive websites (eg a website that allows the user to use a guest book or message board, fill in feedback forms or send a message).

At the end of this unit you will be able to use software efficiently to produce interactive web pages that communicate effectively.